Privacy Policy
Street Level Digital (“we,” “our,” or “us”) provides website design, search (SEO) and digital marketing services to local businesses. This policy explains what information we collect, how we use it and the choices you have, including for text messages (SMS).
1. Information we collect
- Business contact information: business name, contact name, business address, email address and phone number. We may find business listings in public sources, such as search engines and business directories, to contact businesses by phone, email or in person.
- Information you give us: details you share in calls, meetings, emails, forms or text messages, such as project requirements and feedback.
- Website information: basic usage information about visits to our website and to website previews we share with you (for example, pages viewed and whether a preview link was opened).
2. How we use information
- To contact businesses about our services by phone, email or in person.
- To prepare and share website previews, audits and proposals.
- To deliver projects, provide support and manage our business relationship.
- To send text messages only after you have opted in (see Section 3).
3. Text messages (SMS)
- Consent: We only text a phone number after the business has engaged with us — for example, by replying to an email or speaking with us by phone or in person — and agreed to receive texts, or after you text us first. We do not text phone numbers taken from public listings without that consent.
- What we send: website preview links, project updates, appointment follow-ups and replies to your questions. Message frequency varies.
- Opt out: Reply STOP at any time to stop receiving texts. Reply HELP for help, or contact us using the details below.
- Costs: Message and data rates may apply.
- No sharing: We do not sell, rent or share mobile phone numbers, SMS opt-in data or consent records with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from any information sharing described in this policy and will not be shared with any third parties.
See our SMS Terms for full messaging program details.
4. Sharing
We share information only with service providers that help us run our business (such as hosting, email and messaging providers), only as needed to provide our services, or when required by law. These providers may not use your information for their own marketing. We do not sell personal information.
5. Data retention and security
We keep information only as long as needed for the purposes above or as required by law, and we use reasonable administrative and technical safeguards to protect it.
6. Your choices
You can ask us to access, correct or delete your information, or to stop contacting you by phone, email or text, at any time by contacting us below.
7. Changes
We may update this policy from time to time. The effective date above shows when it last changed.
8. Contact us
- Email: support@streetleveldigital.com
- Phone: (650) 668-3851